This program focuses on the most important attitudes, skills, and knowledge a professional administrative assistant should possess. These include demonstrating clear confident verbal, non-verbal and written communication, professional communication as well as managing both an organized office and an organized boss by always staying in control. Additionally participants will create a clear plan of how to improve their personal skills when interacting with others.

Upon successful completion of the course, you will receive your certification as a "Certified Virtual Administrative Assistant™".

Course objectives
By the end of this training course participants will be able to:
 Explain the six basic principles of communication.
 Improve their critical communication skills of listening, asking questions, and recognizing of nonverbal
messages.
 Use a business writing process to enhance their business writing skills.
 Become more organized and set clear goals and objectives for better planning and performance.

Target audience:
Administrative assistants, office managers, entrepreneurs.