JANITORIAL → Supervisor/Management

Janitorial Supervisor (JS018)


Description
Are you tired of promoting employees into janitorial supervisor positions only to be disappointed by their poor performance? Do you wonder why your best cleaners don't make good supervisors? Wouldn't it be great to have a comprehensive training program that you can use to groom your best employees for supervisory positions as well as provide ongoing training for your current supervisors

The Janitorial supervisor Training Program provides practical training for developing supervisory skills.

As a business owner, you depend on your supervisors to make sure your company remains the well-oiled machine it was when you were directly supervising the cleaners. In order to do that you must first coach your supervisors on how to be leaders, trainers, evaluators and mentors. Just because they were great at cleaning, doesn't mean they'll make a great supervisor. This program is designed to help you, the business owner, groom your best employees for the next step in their career development.

The program is broken down into sections that you can use to train your supervisors over time.
Content
  • Program Introduction
  • Instructions
  • Tutorial: Using the Learning Management System
  • Program
  • 1. Role of the Supervisor
  • 2. Customer Relations
  • 3. Leadership Skills
  • 4. Leadership: Good Communication
  • 5. Managing & Motivating Employees
  • 6. Training & Evaluating Employees
  • 7. How to Introduce Change
  • Certification Exam
  • Janitorial Supervisor Exam
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 3 years
Prerequisites